Contact Mail Order Cannabis

We’re here to help. Whether you have a question about your order, need support verifying our license, or just want more information about our products, the Mail Order Cannabis team is ready to assist you. Operated by Dank Cannabis under AGLC License #781882, we provide safe, licensed cannabis delivery across Alberta.

Get in Touch With Us

Have questions? Reach us directly:

Need Help With Your Order?

If something isn’t right with your order, our support team is here to help. Please include:

1. Your details

Name, delivery address, and phone number used for the order.

2. The issue

Missing item, wrong item, quality concern, etc.

3. Photos if applicable

Product, packaging, or label to show the issue clearly.

Tip: Contact us as soon as possible so we can resolve it quickly.

Customer Support Hours

We are available 7 days a week, 9 AM – 11 PM MST.

Orders can be placed securely online 24/7 through our Alberta Menu.

Contact FAQ

How can I contact Mail Order Cannabis?

You can reach us by email at [email protected], through our contact form, or by phone during business hours.

How fast will I get a reply?

Our support team typically responds within 24 hours.

Can I ask about my order status?

Yes. Please include your order number in your message, and our team will provide delivery updates.

Is my personal information safe?

Absolutely. All communications are secure, and your data is protected under Alberta’s privacy and cannabis regulations.